MRRJ - Information Technology Technician

Title:                                        Information Technology Technician

Location:                                350 Technology Drive, Staunton, Virginia 24402

Status:                                     Full-time

Starting Salary:                      $48,730 - $67,000

Grade:                                     11



  • Manage and enforce technology standards established by the IT 42Department

  • Assist in maintaining all Jail technology systems including servers, firewalls, backups, security/surveillance, administrative, and inmate networks and peripherals

  • Assist in the coordination of contract services and vendors relating to technology in the facility

  • Compile, maintain, and establish required files for the jail as well as mandated Jail, State, and/or Federal reports

  • Participate in meetings with management

  • Perform and maintain backups of systems

  • Maintain Active Directory

  • Crystal Reports and database reporting in coordination with vendors

  • Assist with investigations of incidents involving assigned area

  • Compile statistical data as required by management and/or policy

  • Perform additional duties or assignments by the Superintendent and/or supervisor

  • Daily end-user support for multiple systems, including administrative, security and inmates


  • Associate Degree / Career Studies Certificate from an accredited college or university with major course emphasis on Information Technology, Information Security, Networking, Data analysis, or related fields; or training and experience within the information technology field commensurate with those qualifications

  • Any equivalent combination of education and experience may be substituted

  • Thorough experience in information technology with public, private, or military agency

  • American Heart Association (AHA) First Aid / CPR certified or become after employment


  • Previous experience / knowledge of Active Directory

  • Previous experience / knowledge of server management

  • Previous experience / knowledge of database environments

  • Previous experience / knowledge of Meraki and Ubiquiti systems

  • Basic troubleshooting skills


  • Ability to think and act quickly in medical, fire, and other emergency situations

  • Thorough knowledge of applicable Federal, State and Local laws

  • Knowledge of community resources, both public and private

  • Ability to communicate effectively, both orally and in writing

  • Ability to obtain and analyze statistical data

  • Ability to interpret court orders

  • Ability to perform mathematical calculations

  • Ability to establish and maintain harmonious working relationship with staff, inmates, and public

  • Ability to coordinate activities in their assigned area

  • Ability to use and manage applicable computer software/programs




Computers, printers, facsimiles, calculator, networking equipment, surveillance equipment, fire equipment and vehicles.



Work involves some degree of risk to personal safety in an inherently stressful environment.



Possession of a valid Virginia Driver’s License. Successful completion of a criminal records check. Must maintain telephone for emergency contact. Must be a citizen of the United States. The incumbent must not have been convicted of, or plead guilty, or no contest to a felony, or any offense that would be a felony if committed in Virginia.



All employees of the Middle River Regional Jail are responsible for following direction provided by, or instructions given by, the Regional Jail authority, the Superintendent, and the Assistant Superintendent. Direction may be provided directly or indirectly passed through the Chain of Command.



The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Work is generally performed indoors in an office and correctional setting during standard day-shift hours; however, work hours include remaining on-call 24 hours a day / 7 days a week and working extended hours including evenings, weekends and holidays and occasional overnight travel as needed. Noise level is usually moderate. Work involves the potential for contact with or exposure to blood or other body fluids and infectious materials. Work requires close interaction with offender populations and may be difficult or stressful when dealing with irate or verbally abusive detainees and their family members and when managing critical situations.


Work also requires considerable interaction with administrators, elected and appointed officials, representatives of the news media and the public.


Work requires some physical activity, including extended periods of sitting, standing and walking, frequent climbing of stars, and occasional carrying, balancing, kneeling, bending and reaching. An incumbent must have the ability to transport themselves to and from various locations throughout the State of Virginia. An incumbent must have the ability to occasionally lift and/or carry materials weighing up to 10 pounds and occasionally lift an/or carry materials weighing up to 25 pounds. An incumbent must possess the hand-eye coordination and manual dexterity necessary to operate computers and other equipment used to perform the essential functions of this job.


Required sensory abilities include vision, hearing, smell, taste and touch. Visual abilities correctable to normal ranges, include close vision, distance vision, depth perception, and the ability to adjust focus. Communication abilities include the ability to talk and hear within normal ranges.


Internal applicants must prepare an internal application that must be signed by all Supervisors. External applicants must download and submit an application that is available at


Should you have any questions regarding this announcement, please do not hesitate to contact the Administrative Assistant’s Office at 540-245-5420 extension 1242.


Middle River Regional Jail

Attn: Tina Reed

350 Technology Drive

Staunton, VA 24401