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Inmates have two options when placing calls:

Through the debit system which allows the inmate to make call using the funds on his/her account. Inmates can fund their phone account only from their commissary funds.

Collect calls or debit calls in which a payment plan needs to be set up by the party receiving the calls.  Family and friends may set up an account by going online to

Money for inmate accounts CANNOT be added through this website.

If you are unable to access the web page, you may set up an account and deposit money by telephone:

Customer Care: (888) 253-5178

Customer Care Call Center is open 7 days a week, twenty-four hours a day.

If your number has become blocked and you wish to unblock it please call Middle River at (540) 245-5420

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