Inmates have two options when placing calls:

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Through the debit system which allows the inmate to make call using the funds on his/her account. Inmates can fund their phone account only from their commissary funds.

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Collect calls or debit calls in which a payment plan needs to be set up by the party receiving the calls.  Family and friends may set up an account by going online to  https://web.connectnetwork.com. 

 

Money for inmate accounts CANNOT be added through this website.

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If you are unable to access the web page, you may set up an account and deposit money by telephone:

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Customer Service: (877) 650-4249
AdvancePay Automated Payment System: (800) 483-8314
Trust Fund Automated Payment System: (888) 988-4768
PIN Debit Automated Payment System: (855) 706-2445

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Visitor Customer Service
Available 6AM – 4PM MST Monday – Friday, 7AM – 4PM MST Saturday – Sunday

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If your number has become blocked and you wish to unblock it please call Middle River at (540) 245-5420. 

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