Inmates have two options when placing calls:
Through the debit system which allows the inmate to make call using the funds on his/her account. Inmates can fund their phone account only from their commissary funds.
Collect calls or debit calls in which a payment plan needs to be set up by the party receiving the calls. Family and friends may set up an account by going online to https://www.smartjailmail.com/.
Money for inmate accounts CANNOT be added through this website.
If you are unable to access the web page, you may set up an account and deposit money by telephone:
Customer Care: (888) 253-5178
Customer Care Call Center is open 7 days a week, twenty-four hours a day.
If your number has become blocked and you wish to unblock it please call Middle River at (540) 245-5420.